Cookie Policy

Last updated: November 7, 2024

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

This Cookie Policy explains how CanvasAI uses cookies and similar technologies on our AI-powered graphic editing platform and website. It should be read alongside our Privacy Policy and Terms of Service.

This Cookie Policy explains how GrafiAi uses cookies and similar technologies on our AI-powered graphic editing platform and website. It should be read alongside our Privacy Policy and Terms of Service.

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences at any time using the tools described below.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

  • Authentication cookies: Keep you logged in to your account and maintain session security
  • Security cookies: Protect against cross-site request forgery and other security threats
  • Load balancing cookies: Distribute traffic across our servers for optimal performance
  • Session cookies: Maintain your session state and preferences during your visit
  • CSRF protection: Prevent unauthorized actions on your behalf
  • Cookie consent: Remember your cookie preferences and consent choices
  • Language settings: Store your preferred language for the interface
  • Accessibility preferences: Remember accessibility settings and customizations

Functional Cookies

These cookies enhance your experience by remembering your preferences:

  • User preferences: Remember your settings, customizations, and interface preferences
  • Theme cookies: Store your preferred color scheme and visual theme
  • Tool settings: Save your preferred editing tools, brush sizes, and configurations
  • Workspace layout: Remember your panel arrangements and workspace customizations
  • Recent projects: Keep track of recently accessed projects and files
  • Collaboration settings: Store team preferences and collaboration modes
  • Export preferences: Remember your preferred file formats and quality settings

Analytics Cookies

These cookies help us understand how you use our platform:

  • Usage analytics: Track which features are most popular and how they're used
  • Performance monitoring: Identify and fix technical issues and bottlenecks
  • User journey tracking: Understand how users navigate our platform and workflows
  • Error reporting: Help us identify and resolve bugs and technical problems
  • Feature adoption: Measure how new features are being adopted and used
  • A/B testing: Compare different versions of features to improve user experience
  • Conversion tracking: Measure the effectiveness of our onboarding and tutorials
  • Heatmap data: Understand user interaction patterns and interface usage

Marketing Cookies

These cookies help us provide relevant content and measure campaign effectiveness:

  • Advertising cookies: Show you relevant ads on other websites and platforms
  • Conversion tracking: Measure the effectiveness of our marketing campaigns
  • Personalization cookies: Customize content and recommendations based on your interests
  • Social media cookies: Enable sharing functionality and social media integration
  • Retargeting cookies: Show relevant ads to users who have visited our website
  • Attribution tracking: Understand which marketing channels are most effective
  • Audience segmentation: Group users for targeted marketing campaigns

Third-Party Cookies

We may use third-party services that set their own cookies on our website:

Analytics Services

  • Google Analytics: Web analytics service to understand user behavior and site performance
  • Mixpanel: Product analytics to improve user experience and feature adoption
  • Hotjar: User behavior analytics, heatmaps, and feedback collection
  • Amplitude: User journey analytics and cohort analysis
  • Segment: Customer data platform for unified analytics

Support and Communication Services

  • Intercom: Customer support chat, messaging, and help desk platform
  • Zendesk: Customer service tools and support ticket management
  • Mailchimp: Email marketing and newsletter services
  • Twilio: Communication APIs for notifications and messaging

Payment Processing

  • Stripe: Secure payment processing and subscription management
  • PayPal: Alternative payment method processing and fraud protection
  • Apple Pay/Google Pay: Mobile payment processing services

Content Delivery and Infrastructure

  • Cloudflare: Content delivery network, security services, and performance optimization
  • AWS CloudFront: Content delivery and caching for faster load times
  • Google Fonts: Web font delivery service

Social Media and Sharing

  • Facebook: Social media integration and sharing functionality
  • Twitter: Social media sharing and embedded content
  • LinkedIn: Professional networking and content sharing
  • YouTube: Video content embedding and analytics

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data
  • Opera: Settings > Privacy & security > Cookies and other site data

Our Cookie Preference Center

You can manage your cookie preferences directly on our platform:

  • Access cookie settings from the banner that appears on your first visit
  • Use the cookie preferences link in our website footer
  • Choose which types of cookies to allow or block
  • Update your preferences at any time
  • View detailed information about each cookie category
  • Export your cookie preferences for your records

Third-Party Opt-Out Links

You can opt out of certain third-party cookies using these resources:

Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our platform:

Essential Cookies

Disabling essential cookies will prevent you from:

  • Logging into your account and accessing your projects
  • Saving your work and maintaining editing sessions
  • Using collaborative features and team workspaces
  • Accessing premium features and subscription benefits
  • Maintaining security protections and CSRF prevention

Functional Cookies

Disabling functional cookies may result in:

  • Loss of personalized settings and preferences
  • Need to reconfigure tools and workspace layout each visit
  • Reduced convenience and streamlined user experience
  • Loss of recently accessed projects and file history
  • Default language and theme settings on each visit

Analytics Cookies

Disabling analytics cookies will:

  • Prevent us from understanding how to improve our services
  • Reduce our ability to identify and fix technical issues
  • Limit our understanding of user needs and preferences
  • Affect our ability to optimize platform performance

Marketing Cookies

Disabling marketing cookies will:

  • Result in less relevant advertising and content recommendations
  • Prevent personalized marketing communications
  • Limit social media integration and sharing features
  • Affect our ability to measure marketing campaign effectiveness

Mobile Applications and Similar Technologies

Our mobile applications may use similar technologies to cookies:

  • Local storage: Store app preferences, settings, and cached data
  • Device identifiers: Unique identifiers for analytics, personalization, and security
  • Push notification tokens: Enable push notifications and alerts
  • Crash reporting: Help us identify and fix app issues and bugs
  • Usage analytics: Understand how mobile features are used
  • Offline storage: Enable offline functionality and data synchronization
  • Biometric data: For secure authentication (with your explicit consent)

You can manage these through your device settings, app preferences, or by contacting us directly.

Cookie Data Retention

Different cookies have different retention periods based on their purpose:

  • Session cookies: Automatically deleted when you close your browser
  • Authentication cookies: Expire after 30 days of inactivity or when you log out
  • Preference cookies: Stored for up to 1 year or until you change them
  • Analytics cookies: Retained for up to 2 years for trend analysis
  • Marketing cookies: Vary by provider, typically 30-90 days
  • Functional cookies: Stored for up to 6 months or until updated
  • Security cookies: Short-term, usually expire within hours

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last updated" date
  • Sending email notifications for significant changes that affect your rights
  • Displaying prominent in-app notifications when you next visit our platform
  • Publishing announcements on our blog and social media channels
  • Updating our cookie banner to reflect new cookie categories or purposes

We encourage you to review this Cookie Policy periodically to stay informed about our cookie practices.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us: